What is VRS?
VRS stands for “Vibration Reduction System”.  It is a gel foam used in Easton batting gloves to absorb the vibration when making impact with the ball.

What is the TurboSlot?
The TurboSlot is a patented technology that helps increase bat speed and power.  It is a pad sewn into the glove between the thumb and the index finger.  This pad becomes a lever that acts as a fulcrum, creating resistance at the barrel end of the bat.  LEVERAGE = RESISTANCE = POWER.

Creating an account is easy and will save you time and effort for any future purchases at Eastonbaseball.com/Eastonsoftball.com that you make.

• -Your e-mail address will act as your username to log-in to your account as well as receive important email messages about your order and any future communications from Easton that may benefit you and the products that you purchase
• -If you forget your password, your email address will help you recover this information so you can update your account and log-in to view what you need

Your account allows you access and save order history info such as:

1.  Multiple billing and shipping addresses (create an address book)

2.  Ability to track your order(s)

3.  Ship products to multiple addresses during a single purchase order

4.  View Order History

5.  Save and edit Product Reviews

6.  Add tags to easily go back to products that you are interested in

7.  Save or change your communication preferences to receive special offers from Easton

8.  View your Wishlist

9.  Check Gift Card Balance

10.  Send invitations to others

What does 1.20 BPF mean?
BPF (Bat Performance Factor) is simply the increase in the liveliness of a ball hitting a bat compared to throwing a ball against a solid wall (i.e., 20% faster rebound = a BPF of 1.20).  The major softball organizations have adopted the BPF standard to determine whether a bat is legal for play. Softball has several major governing bodies. Each association creates their own bat safety standard to determine whether a bat is legal for use in tournament play.  All EASTON softball bats have the relevant association marking on bats.   Please check with your local association to determine which standard your softball bat must be in order to be legal for play.

What is ABI (Accelerated Break In)?
Another effort by some governing bodies in Softball, and now Collegiate Baseball to regulate performance of composite bats that regulates the natural break in process.
A procedure performed during the model approval testing that aims to mimic the performance of bats when they have been heavily used. This procedure is used to ensure that the bat model stays within the association’s performance standard for the life of the bat.

What is a flex handle rating? And how do I know what to choose?
Choosing the right flex will be more of a personal preference. However, in general, players with higher swing speeds will benefit more from stiffer handles.

What about youth associations?
All EASTON youth bats are certified by all youth associations including Little League®, Babe Ruth Baseball, Dixie Youth Baseball, Pony Baseball and AABC.

Do I need to break in my composite bat?
No. EASTON composite bats do not need to be broke in.  We do not recommend physically altering the bat in any manner for use in any game under the jurisdiction or sponsorship of an association or organization that has set standards for the performance of bats.  This will nullify your warranty and will not increase the performance.

Does cold weather affect my bat?
Aluminum bats, especially those higher performance models with thinner walls should not be used in temperatures below 50 degrees. The problem is not so much the bat as it is the ball. Cold temperatures make the composition of the ball denser, especially the new ‘Compacted Core’ Balls being offered.  This puts unusual stress on the bat walls which will result in denting. Bats may also be sensitive to very hot temperatures and should not be stored in areas that are exposed to high heat, such as car trunks. Bat failure due to misuse in extreme temperatures is not covered by the manufacturer’s warranty.

Is the aluminum (SC900, 7050, 7046) designation important to a bat’s performance?
The aluminum alloy has an indirect influence on the performance of the bat. Two designs that have the same wall thickness but different alloy will perform similarly but the one with the better alloy (i.e stronger) will provide increased durability. However, the increased strength of a better alloy will allow for bat designs that have a thinner wall that provide increased performance and feel without taking a penalty in bat durability.

Can I use my EASTON bat in a cage?
You should not use your new bat in the batting cage. Batting Cage Balls are made of a more dense material than is used in a regulation Baseball or Softball and will cause denting. Bat failure due to use in a batting cage is very obvious and is not covered by the manufacturer’s warranty. Bat sleeves, such as ‘Tuff-Sleeve’ may be of some protection but will not guarantee complete protection.

How do I clean my bat?
Yes – use only mild soap and water – they won’t harm the surface coating or graphics. Do not use solvents, acetone or other heavy-duty cleaners, as they will damage the surface.

Which Easton bats are USSSA certified?
Stealth Tri-Zone, Stealth Tri-Zone BH, Synergy Tri-Zone, Synergy Tri-Zone BH

What is a better bat?  2 piece or 1 piece?
2 piece bats will provide a degree of isolation from the vibration generated after impact and allow for maximum head whip. Easton’s 2 piece bat has been tuned to optimize the flex point and maximize performance and comfort. 1 piece bats will generally allow for more feedback after impact. Many players appreciate this feature because it helps them in adjusting their swing to locate the performance sweet spot in the bat.

HOW TO CHOOSE A BASEBALL BAT
In most cases, bats are measured in inches and weighed in ounces. Typically, a bigger, stronger player will prefer a longer heavier bat, while a smaller player will prefer a shorter lighter bat. Since a player’s power is generated through bat speed, it is important that you can swing your bat through the strike zone at maximum speed. Keep in mind that the right bat for you is based on personal preference. Make sure the bat you pick feels good when you swing it. The negative number found on all aluminum and composite bat represents the length to weight ratio of the bat or swing weight. An example would be on a 30” bat that has a “-9” would have a swing weight of 21 oz.

Your height and weight are good way to determine what bat length may work best for you. Use the guideline as a starting point.

HOW TO EXTEND THE LIFE OF YOUR EASTON BAT
Use with leather covered balls only
Limit the bat to your individual use only
Rotate the bat ¼ turn at each at-bat

There are a number of ways to find and purchase the products you are looking for but the two most common ways are by navigating the links at the top of every page or by entering product keywords in the “search” bar and hitting enter.

Using top and left hand navigation:

1. Choose a store – Easton sells both Baseball and Softball equipment but to make your shopping experience more personalized and convenient, click the baseball or softball tab at the top of every page to find the equipment you need by the sport you play. Whether you are seeking baseball or softball equipment or both, you can navigate back and forth between both stores and purchase baseball and softball equipment at the same time. Your shopping cart will stay with you, no matter which store you go to. To go directly to one store you can type in eastonbaseball.com or eastonsoftball.com.

2. Select a product category from “The Equipment” menu – Click on any of the Baseball and Softball equipment categories such as Bats, Ball Gloves, Batting Gloves, Helmets, Catcher’s Gear, Bags, Apparel, Accessories, or Youth Only to go directly to gallery pages of products we currently offer for sale

3. Narrow your search or go directly to a product detail page – On the left side of all product gallery and detail pages are navigation options to narrow your search. Rollover the navigation to expand it and then click a link to filter by such attributes as price, fielding position, color, size, league and more. (Example: In Baseball, go to bats, then Adult Baseball and then composite bats. You’re results will just show available composite baseball bats allowed for use in Adult Baseball leagues)

4. One-Click Add to Shopping Cart – If you already know what you are looking for, save time by adding a product to your shopping cart directly from any product gallery page. Simply rollover the product you wish to purchase, make your selections from the applicable drop down menus and click “add to cart”. Your cart with then appear at the top of the page where you can click checkout if you are done shopping to immediately make your purchase.

5. Go to product detail pages to learn more – Click on any of the product listings thumbnails in the center of the product gallery pages or on a product name in the left side navigation. This links will take to complete product detail page where you will find a variety of information about each product including product images, features, technologies, videos and more. You can add products to your cart from any of one these detail pages and/or continue shopping by again clicking on the left side navigation to visit related or alternate products.

6. Compare Products – A simple to way to evaluate product features of multiple products is to utilize our “add to compare” tool. Rollover any product on a product gallery page or look below the “Add to Cart” link on every product detail page and click “add to compare”. Once you have more done this for 2 or more products click the “Items to Compare link” at the top of ever page. You’ll also see a “#” indicating how many products you have added to compare. A pop-up window will open showcasing the products you’ve selected and their key features, side by side.

THE CLUBHOUSE, THE TEAM AND STORE LOCATOR SECTIONS

a. In the Clubhouse you will find a variety of videos, images, articles, news and events about brand, our products, our sponsored athletes and more

b. The Team section showcases some of the elite athletes, programs and leagues that we are proud to have a relationship with. Discover biographical info, images, videos and learn about the Easton equipment that these programs prefer to use on the field

c. Store Locator – Use our store locator tool to easily search for one of the thousands of local retailers that carry our equipment nearest to you. Eastonbaseball.com and Eastonsoftball.com currently sell to US residents only, so if you are in Canada or another country outside of North America, you will find this search tool useful to find the closest retailer near you.

Footer:

At the bottom of every website page you see a box called a “footer” with quick links to product and content categories on the site as well as links to important customer information such as Contact Us, Returns/Exchanges, Customer Service, Store Policies, Warranty info and Retail Store Locator tools.

Top Global Navigation:

Easton Baseball and Easton Softball are brands within the Easton-Bell Sports Inc. family.
Easton-Bell Sports, Inc. is a leading designer, developer and marketer of branded equipment and accessories that enhance athletic performance and protection. The Company markets and licenses products under such well-known brands products as Easton Baseball/Softball, Easton Hockey, Bell, Riddell, Giro, Easton Cycling, Easton LaCrosse and Blackburn.

From Easton to Riddell to Bell to Giro, the brands of Easton-Bell Sports set the standard of design and protective excellence across multiple sports, equipment categories and sales channels. Our commitment to this philosophy and standard is reflected in our unrivaled history and foundational belief in technological innovation. It is the reason each brand holds a strong number one status within key product categories in baseball, softball, hockey, football, cycling as well as snow, action and power sports.

At the top of every page you will find a drop-menu with links to other Branded websites within the Easton-Bell Sports family. We encourage you visit any of our brands for more information about our company, our brands and the products that make across our company.

Shopping on Easton Baseball / Softball site:

At Eastonbaseball.com and Eastonsoftball.com our goal is to make finding and ordering Easton equipment and apparel as simple as possible so your experience is a quick and convenient one. Follow the steps below to easily make a purchase on our site.

1. Use the navigation links or search box found on every page to find the product(s) you would like to buy.

2. Choose Size, Color or other applicable product feature from the drop menu on Product Gallery or Product Detail pages to ensure you get the correct model that you are looking for. (NOTES – Some products require multiple selections such as Size and Color while other products require no drop down selection, as they may come in only one size, color or other)

a) On product Gallery pages – Rollover any product thumbnail. Select from dropdown menus your specific product choices and click “Add to Cart”

b) On product Detail pages – Select from dropdown menus your specific product choices and then Click “Add to Cart”

3. Go to Checkout – Once you have added a product(s) to your cart you can either:

a) Go to Check Out– Click on “Check out” Link at the top of any page or click on your mini-shopping cart and click “Check out” button

b) Go to your cart – Before you proceed to checkout, you may want to review the items in your Shopping Cart to ensure you have placed all the right products, colorways, sizes, quantities, etc. in your cart that you’d like to purchase. Simply click on the “My Cart” link at the top of any page, or on the “Shopping Cart” icon on any page and click “go to shopping cart”

c) Continue shopping – Click on any navigation links to continue shopping the site. Products in your “Cart” will follow you until you are ready to Checkout

4. Complete your Order – Once you have all the right products you’d like to purchase and have clicked “checkout”, you will be taken through an easy STEP by STEP check out process to complete your order.

a) You can either check out as a Guest or Sign-in as a Registered user to expedite the checkout process and access your account at a later time

b) Once your order is complete you will receive a confirmation page and confirmation email with an order # and product purchase information that you may need to ensure receipt and/or return/exchange of your order. You will also receive an email when your items have shipped.

5. That’s it!

When you click “add an item to your cart”, it is saved in what is referred to as a Shopping Cart. The Shopping Cart holds products you wish to purchase while you shop, the same way you use a shopping cart in a retail store. Items you place in your Shopping Cart will remain there until they are purchased, removed, or left there for more than 24 hour time period between visits.

OPTIONS IN THE SHOPPING CART

• - Review your order. This ensures the accuracy of items in your Shopping Cart and the quantity selected.
• - Update the quantity. To do this, simply type in the quantity you wish to purchase and click “Update Cart.”
• - Remove an item from your Shopping Cart. To remove an item, click on “Remove from Cart,” or change the quantity to zero and click “Update Cart.”
• - Return to shopping. If you wish to continue shopping you can click on “Continue Shopping” to browse for additional items. Your shopping cart items will remain there while you shop. You can go back to your Shopping Cart by clicking the “shopping cart” link at the top of every page.
• - Checkout. If you have all the items you’d like to purchase in your shopping cart, you can click “Checkout” to complete your order. Our checkout process is fast, easy and secure.

CHECK OUT:

Easton’s checkout process is safe and secure, so when you are ready to complete your purchase you can feel safe knowing that your personal information is fully protected.

You are now ready to complete your purchase.

1. Choose a checkout method:

2. Enter your billing information

3. Select a shipping option

4. Choose a shipping method

*Shipping rates vary based on a number of factors including Shipping Method selected, weight of shipment and location of delivery. Please see Easton’s Shipping Policy for complete details of rates and guidelines

5. Enter Payment Information

6. Review your Order

7. Confirmation

When you are shopping on www.Eastonbaseball.com and eastonsoftball.com and find items that you wish to save but not purchase immediately, add them to your Wish List. Your Wish List saves items even after you leave our site, making it easy to relocate and purchase your favorite items in the future. Items you place on your Wish List will remain there until they are purchased or removed. You can access your Wish List every time you visit www.Eastonbaseball.com and eastonsoftball.com by signing in with your Account e-mail and password.

Options in the Wish List:

1. Move an item to your Shopping Cart
2. Return to shopping

Steps for redeeming a Promotion or Discount Code:

1. On the Payment page during the Checkout process, click the “add promo code/gift card link” and then enter the discount/promo code exactly as it appears, in the “discount code” box. You can also add a discount code by adding it directly in shopping cart before checking out.
2. Codes are case sensitive.
3. Click “Apply Coupon” or “Apply Giftcard”

If your discount qualifies, it will be displayed in the payment summary. Only one Promotional Discount code per order will be accepted.

Three FedEx Shipping Options:
1. Home Delivery (ships in 7-10 business days)
2. 2 Day (ships in 2 business days)
3. Priority overnight* (next business day morning if placed before 12pm PST)

Priority overnight deliveries must be made prior to 12pm PST in order for shipping to be received next business day. All orders placed after 12pm PST where Priority Overnight delivery option is selected will arrive within 24hrs after the next overnight shipment goes out.  For all delivery methods we only ship on business days (Monday thru Friday).

Please note: Some oversized items classify as “Specialty Items” and are subject to increased shipping rates.

You will receive an email confirmation as soon as your order has been shipped that will include a tracking # so that you can follow the path of your order to ensure that it arrives, as it should.

SALES TAX:

State laws require that we charge applicable sales tax on orders shipped to addresses in the following states:
• Alabama
• Arizona
• Arkansas
• California
• Colorado
• Connecticut
• Florida
• Georgia
• Iowa
• Illinois
• Indiana
• Kansas
• Kentucky
• Louisiana
• Massachusetts
• Maryland
• Maine
• Michigan
• Minnesota
• Missouri
• Mississippi
• North Carolina
• Nebraska
• New Jersey
• Nevada
• New York
• Ohio
• Pennsylvania
• Rhode Island
• South Carolina
• Tennessee
• Texas
• Utah
• Virginia
• Vermont
• Wisconsin
• West Virginia

We do not charge sales tax on the purchase of Gift Certificates; however, items paid for with Gift Certificates will be taxed if shipped to addresses in the states or regions mentioned above.

Important Payment Information:

• Credit Cards are not charged until order items are shipped.
• Debit and Bank Check Cards may reflect deduction of funds immediately upon order.
• For your security, your billing name and address must match that of the credit card used for payment. You may receive an error message during the checkout process if the information provided is inaccurate or does not match your records.

E-mails About Your Order:

After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:
• Order Confirmation. This e-mail confirms that we have received your order. It includes your order number and details of the products ordered and shipping information.
• Shipment Confirmation. This e-mail confirms that your order or part of your order has shipped. You may receive multiple e-mails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, item selected, and your shipping location.

Easton is committed to providing our customers with elite products and elite customer service. If you feel the need to return or exchange an item based on the guidelines below, we will gladly make it happen.

Only orders placed within 30 days of original purchase, made through Eastonbaseball.com or Eastonsoftball.com and fulfilled by Easton are eligible for return and/or exchange through Easton. If you purchased an Easton product through one of our retail partners, please return that item directly through that store to handle your return/exchange. Return and exchange policies may differ from store to store.

Items not eligible for return/exchange by Easton include:

If an item returned to Easton does not meet requirements for return or exchange as outlined in our policy below, we will return the item to you along with an explanation as to why your claim was denied.

Please review both policies and procedures below for submitting a return or exchange carefully to ensure you meet Easton’s guidelines. If you feel you meet the criteria, click on the appropriate form link below to begin the process for returning or exchanging item(s).

Only orders placed through Eastonbaseball.com or Eastonsoftball.com are eligible for return through Easton. If you purchased an Easton product through one of our retail partners, please return that item directly through that store. Alternatively, you can not exchange an Easton product that you purchased through our website at an Easton retail partner.

Completing a Return Form:

Go to our Return/Exchange Center and fill out an online Return Form in its’ entirety to begin the return process . Be sure to have a copy of your web order # in order to complete this form. Once entered, you will be able to review all eligible orders and select the items you wish to return.

Upon successful completion of this form you will receive a confirmation email with a RA# (Return Authorization #) and instructions as to how to access and print a return shipping label to ship your product back to Easton.

All products must be returned to our warehouse within 30 calendar days of the issuance of the Return Authorization Number, with your RA#, new, unused and in original unmarked packaging including any accessories, manuals, documentation and registration that was included with the product that you received it in.

Return Mailing Labels:

The return mailing labels obtained from our online Returns and Exchanges Center are valid only for returns shipped within the U.S. Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund. Each shipment must be returned using a separate mailing label.

If you use this mailing label and the return is a result of our error (you received an incorrect item, etc.), we’ll pay the return shipping costs. If you use this mailing label and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund.

Receiving a refund:

Once we receive the product at our Warehouse with RA# and confirm the product meets the criteria for a return, we will refund your credit card within 3-5 business days from the time it is received. Refunds will be for the amount you paid for the product(s) you purchased minus a $7.99 restocking fee. Original freight charges and any handling fees you incurred at the time of purchase will not be refunded.

If the item being returned is in result of our error, you will be refunded for all applicable charges you incurred including shipping and will be charged a restocking fee.

Over-sized and Specialty Items:

Bulk and over-sized items are subject to a higher restocking fee rate. 

We are happy to accept returns for Over-sized or Specialty items that are shipped from our warehouse. These items do require a special type of return and cannot be returned with a prepaid return mailing label like standard shipments. If you need to return an Over-sized or Specialty item,  please call our Consumer Services Department toll-free @ 1-800-345-8140 and request a return.
Note: Any return that is not the result of our error will be subject to a standard ground return shipping fee which will be deducted from the refund.

Click here to complete an online Return/Exchange form

Only orders placed through Eastonbaseball.com or Eastonsoftball.com are eligible for exchange through Easton. Easton will exchange products purchased within 30 days of original receipt for an alternate size and/or color of the exact product purchased only. Please do not submit an exchange request if you’d like to receive an alternate product.

If you purchased an Easton product through one of our retail partners, please exchange that item directly through that store. Exchange policies may differ from store to store. Alternatively, you can not exchange an Easton product that you purchased through our website through an Easton retail partner.

Completing an Exchange Form:

Go to our Return/Exchange Center and fill out an online Exchange Form in its’ entirety to begin the return process . Be sure to have a copy of your web order # in order to complete this form. Once entered, you will be able to review all eligible orders and select the items you wish to exchange.

On this form you will be able to select an alternate size and/or color of the original product that you purchased. Remember to review your changes before submitting.

Upon successful completion of this form you will receive a confirmation email with your RA# and instructions as to how to access and print a return label and ship your product back to Easton.

All products must be returned to our warehouse within 30 calendar days of the issuance of the Return Authorization Number, with your RA#, new, unused and in original unmarked packaging including any accessories, manuals, documentation and registration that was included with the product that you received it in.

Receiving your exchanged product:

Once we receive the product at our Warehouse with RA# and confirm the product meets the criteria for an exchange, we will ship a replacement product to you within 5-7 business days from the time it is received. You will not be charged for any additional shipping or restocking fees.

If the item being exchanged is of lesser or greater value than the original product purchased, we will refund you or charge you for the difference of the new product you’d like to receive.

Using our Return/Exchange Mailing Labels:

Easton return mailing labels are obtained from our online Returns and Exchanges Center and are valid only for returns shipped within the U.S. Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund or exchange. Each shipment must be returned using a separate Easton mailing label.

Click here to complete an online Return/Exchange form

How do I measure to get the best fit for sizes offered?
• Helmet – using a tape measure, start one inch above eye brows and go around the widest part of head. Refer to following head measurement table:

• Chest protector – measure from base of the neck to bottom of waist
• Leg guards – measure from middle of knee to bottom of ankle bone

Where are Knee Saver’s attached to leg guards for the proper fit and support?
Knee Saver and Knee Saver II are to be attached using the leg guard strap located on the upper calf and the leg guard strap located above the ankle.The end of the knee saver with the thickest padding is to be closest to the ankle.