Welcome Easton Baseball / Softball Official Site

Bat Warranty Survey

Bat Name and Model # you had a problem with (listed on the bat)
How satisfied were you with the initial quality and performance of your Easton bat?*
How long as a player have you been using Easton bats?*
Have you ever had a prior Easton bat require replacement, if so how many?*
If you called the Customer Service center how long did it take you to speak with a warranty representative?*
If you left a message or submitted a request by the Easton web process, how long until your call or email was returned?*
If you talked to an Easton Representative how would you rate their knowledge, helpfulness, and friendliness?*
How long did it take you to receive your replacement bat after submitting your damaged bat?*
How satisfied were you with your Easton Bat Warranty Return Center experience?*
Please use the space below to note any general comments and/or suggestions for improving our service.*
Please provide your name, address, phone number and e-mail address. Note: your information will NOT be shared.
First Name
Last Name
Phone Number (xxx-xxx-xxxx)
Email*
Mailing Address
City:
State:
Zip:
Country:
* Required Fields

For all other inquiries, our Customer Service department is available to help you.

For site or ordering issues please call 1-800-345-8140. Hours of operation (7am – 5pm MST)

For Warranty related questions, please call:

1-888-259-1297 (USA)

1-866-732-7866 (ALL OTHERS)

If you are having difficulties ordering, one of our representatives can assist you with placing an order through our web site.